Digital Process Management

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Course Overview

Digital Process Management (DPA)

Digital Process Management (DPA) automate manual tasks within a business process. The method builds on traditional Business Process Management (BPM) to help businesses transform end-to-end processes .

Course Detail



  • Describe the IBM Business Automation Workflow architecture and components
  • Understand the containerized architecture as it relates to application development
  • Design applications using appropriate IBM Business Automation Workflow components
  • Demonstrate an understanding of the impact of design decisions on application performance
  • Understand the security model for workflow solutions
  • Workflow Development 

Describe a workflow using complex patterns

  • Build business objects and variables for use within a business workflow solution
  • Implement Process and Case integration patterns
  • Demonstrate an understanding of the different gateway types and their runtime implications
  • Configure task assignments including teams, team retrieval services, team filter services and expert teams
  • Configure user security for Cases
  • Model escalations within a business workflow solution
  • Create and configure ad-hoc activities
  • Use IBM Business Automation Workflow to implement different styles of process automation
  • Enable workflows for tracking, reporting and Business Automation Insights integration
  • User Interface Development 

Understand and design client-side human services and pages

  • Create UIs using the Coach Designer and the Page Designer
  • Call services from UIs
  • Apply styling to UIs
  • Design workflows using externalized UI
  • Integrate workflow applications with Navigator
  • Understand the performance implications of UI design
  • Utilize Coach events to enhance solutions
  • Service Development 

Construct Service Flows

  • Call external services, including REST APIs and server configuration
  • Expose BPM capabilities as an Automation Service
  • Demonstrate knowledge of the use of IBM Business Automation Workflow APIs
  • Document Management 

Integrate documents with UI components

  • Explain the differences between the design and target object stores
  • Explain document handling within workflows
  • Error Handling, Debugging and Troubleshooting 

Design and implement error handling and exception handling

  • Debug workflows using the appropriate combination of tools
  • Monitor and manage process instances using the Process Inspector 
  • Debug UIs and Service flows

Deployment and Governance 

  • Create and manage the deployment lifecycle of case solutions and process applications
  • Understand the process application deployment procedure and concepts including online/offline deployment and process instance migration 
  • Understand the case solution deployment procedure and concepts

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Digital Process Management

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